Shipping policy
Order Processing & Shipping
• Orders are processed and shipped within 1-3 business days(excluding weekends).
• Next-Day Shipping is available for new releases and restocks marked with "NEXT DAY" shipping in their description or social media caption
Tracking Information
• Tracking numbers and order confirmations are emailed once your order is shipped.
• Domestic orders typically arrive within 1-3 business days via USPS/UPS.
• International orders may take longer and are best shipped with DHL Worldwide for speed and reliability.
Shipping Carrier Responsibility
• We are not responsible for carrier issues once your package is shipped.
• For lost or delayed packages, please contact the shipping carrier directly:
◦ USPS/UPS: Claim and locate packages directly with the carrier.
◦ DHL (for international orders): Handles claims, reimbursements, and locating packages.